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Conflict Resolution: Dealing With Difficult People
R599.00 Ex.VAT 15%In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
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Conducting Effective Performance Reviews
R599.00 Ex.VAT 15%This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. -
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Excel 2016 Level 2 – Inserting Graphics
R150.00 Ex.VAT 15%While the default appearance of your worksheets can be quite plain, Excel offers you access to a variety of graphical objects that you can use to enhance their visual appeal. Over the course of this topic, you will learn all about the various different types of graphical objects that you can add to your worksheets, as well as the various contextual tabs that are used to work with them. -
Microsoft Access 365: Level 1: Generate Reports
R150.00 Ex.VAT 15%In this course, students will learn about reports and how they are used to display data in a more readable fashion. They will become comfortable creating basic reports, as well as adding controls to them. Also, changing the theme that a report uses, and preparing a report to be printed are covered. -
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Introduction to HTML and CSS Coding Part 2 Bundle
R899.00 Ex.VAT 15%Introduction to HTML and CSS Coding Part 2 builds on what was learned in Part 1, providing more knowledge about how to build a website. The course teaches why performance and organization are important, along with how to position content for a website on any given page. -
Influence and Persuasion
R599.00 Ex.VAT 15%In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques. -
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Microsoft Outlook 365: Level 1: Getting Started With Outlook 365
R150.00 Ex.VAT 15%Microsoft Office Outlook 365 is a powerful and easy-to-use email client and scheduling manager. Outlook is used in many organizations worldwide and it has become one of the most commonly used email client software products on the market. While the incredible number of features that are available in this latest version of Outlook may seem daunting at first, once we cover the basics of working with it, you will be well on your way to becoming an Outlook master. In this course, students will learn how to navigate the Outlook interface, perform basic e-mail functions, and use Outlook help (including the new Tell Me feature).