Microsoft Skype for Business 2016 is an instant messaging platform that includes voice calling, video conferencing, and a variety of collaboration features. This course is intended to help learners use Skype for Business 2016 to communicate with their colleagues in different ways.  By the end of this course, learners should feel ready to use Skype for Business 2016 to send instant messages and participate in audio and video calls. Also, they should be able to customize Skype for Business to suit their needs.