Learning Online
Learning Online
  • Home
  • Courses
  • Wishlist
  • Cart
  • Training Login
  • Contact Us
Learning Online
HomeCoursesCustomer Service
Product Filter

Sort by

  • Sort by popularity
  • Sort by average rating
  • Sort by newness
  • Sort by price: low to high
  • Sort by price: high to low
  • Random

Showing all 4 results

Show

  • 30
  • 45
  • 60
  • Quick ViewAdd to cart

    Customer Service Training: Critical Elements of Customer Service

    R499.00 Ex.VAT 15%
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
    Quick ViewAdd to cart
  • Quick ViewAdd to cart

    CRM: An Introduction to Customer Relationship Management

    R499.00 Ex.VAT 15%
    This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.
    Quick ViewAdd to cart
  • Quick ViewAdd to cart

    Call Center Training: Sales and Customer Service Training for Call Center Agents

    R499.00 Ex.VAT 15%
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
    Quick ViewAdd to cart
  • Quick ViewAdd to cart

    Customer Service Training: Managing Customer Service

    R499.00 Ex.VAT 15%
    In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge.
    Quick ViewAdd to cart

Course Categories

  • Administrative Essentials
  • Adobe Acrobat
  • All Courses
  • Audio - SoftSkills
  • Business Planning
  • Career Development
  • Communication
  • Computer Business Courses
  • Computer Courses
  • Customer Service
  • End User Computing NQF 3 Learnership
  • Finance
  • Google G Suite
  • Human Resources
  • Internet Marketing
  • ITIL 4
  • Job Search Skills
  • Leadership
  • Meeting and Events
  • Microsoft Computer Courses
    • Microsoft InfoPath
      • Microsoft InfoPath 2010
      • Microsoft InfoPath Designer 2013
      • Microsoft InfoPath Filler 2013
    • Microsoft Office 2007
      • Microsoft Access 2007
      • Microsoft Business Contact Manager 2007
      • Microsoft Excel 2007
      • Microsoft OneNote 2007
      • Microsoft Word 2007
    • Microsoft Office 2010
      • Microsoft Access 2010
      • Microsoft Business Contact Manager 2010
      • Microsoft Excel 2010
      • Microsoft OneNote 2010
      • Microsoft Outlook 2010
      • Microsoft PowerPoint 2010
      • Microsoft Project 2010
      • Microsoft Publisher 2010
      • Microsoft Visio 2010
      • Microsoft Word 2010
    • Microsoft Office 2013
      • Microsoft Access 2013
      • Microsoft Excel 2013
      • Microsoft OneNote 2013
      • Microsoft Outlook 2013
      • Microsoft PowerPoint 2013
      • Microsoft Project 2013
      • Microsoft Publisher 2013
      • Microsoft Visio 2013
      • Microsoft Word 2013
    • Microsoft Office 2016
      • Microsoft Access 2016
      • Microsoft Excel 2016
      • Microsoft Office 2016
      • Microsoft OneNote 2016
      • Microsoft Outlook 2016
      • Microsoft PowerPoint 2016
      • Microsoft Project 2016
      • Microsoft Publisher 2016
      • Microsoft Visio 2016
      • Microsoft Word 2016
    • Microsoft Office 365
      • Microsoft Excel 365 Level 1 and 2 Bundle
      • Microsoft Teams
    • Microsoft SharePoint
      • Microsoft SharePoint 2016
      • Microsoft SharePoint 2016 For Site Administrators
      • Microsoft SharePoint 2016 For Site Owners
      • Microsoft SharePoint 2016 for Site Users
      • Microsoft SharePoint Designer 2010
      • Microsoft SharePoint Designer 2013
      • Microsoft SharePoint Server 2010
      • Microsoft SharePoint Server 2013
    • Microsoft Windows 10
    • Microsoft Windows 7
    • Microsoft Windows 8
    • Microsoft Windows 8.1
    • Skype for Business
  • Microsoft Excel
  • Microsoft HTML
  • Microsoft Office 2016
  • Microsoft OneNote
  • Microsoft Power BI
  • Microsoft PowerPoint
  • Microsoft Sway
  • Microsoft Word
  • Negotiating Skills
  • Problem Solving
  • Project Management
  • Public Speaking
  • Sales and Marketing
  • Small Business Training for Entrepreneurs
  • SoftSkills
  • Supervisors and Managers
  • Team Building
  • Train-the-Trainer
  • Workplace Essentials
  • Writing

New Arrival

  • Fostering Innovation R499.00 Ex.VAT 15%
  • Becoming a Better Learner R499.00 Ex.VAT 15%
  • Online Tools for Small Business R499.00 Ex.VAT 15%
  • Microsoft Excel 365 Level 1 and 2 Bundle R799.00 Ex.VAT 15%
  • Microsoft Excel 365 Level 2 R450.00 Ex.VAT 15%
Back to top

Contact Us

011 807 9525
info@online-learning.co.za 

iSolve Logo

Copyright Foster-Melliar PTY Ltd 2018. All Rights Reserved.