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Business Etiquette: Gaining That Extra Edge
R599.00 Ex.VAT 15%In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. -
Microsoft Word 365: Level 1: Adding Tables
R150.00 Ex.VAT 15%Students will then learn how to insert, modify and form tables. Then, how to use the Converting Text to Table and Converting Table to Text dialog boxes are covered. -
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Beyond Workplace Politics: Using Social and Emotional Competencies
R599.00 Ex.VAT 15%Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Collaboration
R599.00 Ex.VAT 15%Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone in the group has a shared vision or outcome. The group not only has to work together, they must think together, and the product comes from group effort. Collaborators are equal partners. Do we know what it takes to achieve successful collaboration with colleagues? What are the importance and benefits of collaboration in the workplace and how can employers create a collaborative environment and reward employees for collaborative efforts? -
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Social Selling for Small Businesses
R599.00 Ex.VAT 15%In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Excel 2016 Level 2 – Enhancing Workbooks
R150.00 Ex.VAT 15%Your workbooks can be customized in a number of different ways. Over the course of this topic, we will focus on customization through the addition of comments, hyperlinks, watermarks, and background pictures. -
Business Writing That Works
R599.00 Ex.VAT 15%This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
Microsoft PowerPoint 365: Level 1: Working with Tables
R150.00 Ex.VAT 15%Students will then learn how to add tables to a presentation as well as learn how to create, edit, modify, and format them. -
Process Improvement with Gap Analysis
R599.00 Ex.VAT 15%You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Marketing for Small Businesses
R599.00 Ex.VAT 15%This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. -
Networking for Success
R599.00 Ex.VAT 15%In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You will also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Prospecting for Leads Like a Pro
R599.00 Ex.VAT 15%This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Business Process Management
R599.00 Ex.VAT 15%To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Microsoft Access 365: Level 1: Joining Tables
R150.00 Ex.VAT 15%Joining tables is the subject of this course, with lessons on creating query joins and working with subdatasheets and subqueries. There are many ways that you can join tables and their contained data. In this lesson, creating basic query joins, as well as joining tables that do not have a common field are covered. Students will become comfortable working with self-joins, subdatasheets and, also creating basic subqueries using SQL. -
Microsoft SharePoint 2016 End User Bundle
R599.00 Ex.VAT 15%Microsoft SharePoint 2016 course is a collaboration platform that allows multiple users to share documents, exchange ideas, and work together. -
Public Speaking: Speaking Under Pressure
R599.00 Ex.VAT 15%This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. Youll focus on short responses and learn ways to expand a basic presentation. -
Microsoft Word 365: Level 2: Using Mail Merge
R150.00 Ex.VAT 15%This course begins by discussing simple mail merges, moves on to creating envelopes and labels, and finishes by learning how to create a data source from scratch. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Honing and Delivering Your Message
R599.00 Ex.VAT 15%Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
The Minute Taker’s Workshop
R599.00 Ex.VAT 15%Youll begin this course by learning what a minute-taker does and what skills they should have. Then, youll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
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Word 2016 Level 1 – Adding Tables
R150.00 Ex.VAT 15%Tables are an excellent way to organize information in a document. In this topic, we’ll learn how to add tables in a few different ways. We’ll also discuss how to navigate through a table. -
Mobbing in the Workplace
R599.00 Ex.VAT 15%More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” In this course, you will learn what it looks like, how good people sometimes get caught up in it, and how to ensure your workplace is not a breeding ground for mobbing. -