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Managing Across Cultures
R599.00 Ex.VAT 15%During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool. -
Employee Accountability
R599.00 Ex.VAT 15%You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, youll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
Microsoft PowerPoint Online: Developing a PowerPoint Presentation
R150.00 Ex.VAT 15%This course focuses on starting to build the framework and adding content in PowerPoint Online using basic editing tools. Formatting options for text and paragraphs are also exposed. -
Microsoft Word 365: Level 2: Using Templates
R150.00 Ex.VAT 15%Microsoft Word provides hundreds of pre-designed documents called templates, which can be used to create letters, brochures, and reports. You can add your own information to these documents, and have a completed file within minutes. In this topic, we will learn all about this useful tool. -
Beyond Workplace Politics: Using Social and Emotional Competencies
R599.00 Ex.VAT 15%Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Introduction to Neuro Linguistic Programming
R599.00 Ex.VAT 15%This introductory course will teach the basics of neuro linguistic programming (NLP). Youll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
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Customer Service Training: Managing Customer Service
R599.00 Ex.VAT 15%In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
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Conducting Accurate Internet Research
R599.00 Ex.VAT 15%This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft Word 365: Level 2: Using Images in a Document
R150.00 Ex.VAT 15%Students will learn all about working with images in a document in this lesson. The lesson wraps up with information on integrating pictures and text and adding supplementary items to a document, such as screenshots, videos, and captions. -
Global Business Strategies
R599.00 Ex.VAT 15%This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course.