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ITIL® 4 Foundation Course and Exam Voucher
R9,000.00 Ex.VAT 15%ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. -
Body Language: Reading Body Language as a Sales Tool
R599.00 Ex.VAT 15%In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. Youll also learn how to send the right message with body language, dress, and personal interactions. -
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Microsoft Skype for Business 2016: Working with Messages and Contacts
R150.00 Ex.VAT 15%Sending instant messages, managing contacts and customizing the contacts view are among the topic covered in this course. -
Microsoft Word 365: Level 2: Creating Custom Graphic Elements
R150.00 Ex.VAT 15%Several other types of graphics are discussed in this module, including text boxes, shapes, WordArt, and SmartArt. -
Creating Successful Staff Retreats
R599.00 Ex.VAT 15%In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Becoming a Better Learner
R599.00 Ex.VAT 15%There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know. -
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Microsoft Word Online: Finalizing Your Document
R150.00 Ex.VAT 15%In this course, learners will discover how to put the final touches on a Microsoft Word Online document, including controlling page layout, using language tools, checking accessibility, working with comments and co-authoring. -
Lean Process Improvement
R599.00 Ex.VAT 15%This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
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Motivation Training: Motivating Your Workforce
R599.00 Ex.VAT 15%To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. -
Being a Team Player
R599.00 Ex.VAT 15%Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Excel 2016 Level 2 – Analyzing Data with Logical and Lookup Functions
R150.00 Ex.VAT 15%In this course, students will learn how to analyze data by using text, logical, lookup, date and financial functions. -
GDPR Readiness: Creating a Data Privacy Plan
R599.00 Ex.VAT 15%After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Microsoft Word 365: Level 2: Working with Tables and Charts
R150.00 Ex.VAT 15%In this module, students will learn about various ways to manage numerical data in Microsoft Word. We take a look at how to sort table data, control cell layout, perform calculations in a table, and how to display numerical data as a chart or equation.