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Leadership Skills for Supervisors: Communication, Coaching, and Conflict
R599.00 Ex.VAT 15%In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsofts signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II model and servant leadership. -
Human Resources Training: HR for the Non-HR Manager
R599.00 Ex.VAT 15%This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues. -
Motivation Training: Motivating Your Workforce
R599.00 Ex.VAT 15%To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. -
Team Building: Developing High Performance Teams
R599.00 Ex.VAT 15%After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Tough Topics: Talking to Employees about Personal Hygiene
R599.00 Ex.VAT 15%This course has two major themes. First, well give you a customizable framework for having tough conversations. Then, well look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. -
Coaching and Mentoring
R599.00 Ex.VAT 15%In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles). -
Prospecting for Leads Like a Pro
R599.00 Ex.VAT 15%This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Marketing and Sales
R599.00 Ex.VAT 15%In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
Managing the Virtual Workplace
R599.00 Ex.VAT 15%This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Inventory Management: The Nuts and Bolts
R599.00 Ex.VAT 15%In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Advanced Project Management
R599.00 Ex.VAT 15%In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Negotiating for Results
R599.00 Ex.VAT 15%In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Logistics and Supply Chain Management
R599.00 Ex.VAT 15%In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Managing Across Cultures
R599.00 Ex.VAT 15%During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Writing Reports and Proposals
R599.00 Ex.VAT 15%To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Public Speaking: Presentation Survival School
R599.00 Ex.VAT 15%This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. Youll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids. As a bonus, youll complete Velsofts signature personality assessment to help you identify your strengths and weaknesses as a speaker. -
Conquering Your Fear of Speaking in Public
R599.00 Ex.VAT 15%To begin this course, youll review some of the basics of communication. Then, youll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, youll learn how to handle specific scenarios, like meetings and sticky social situations. -
Writing a Business Plan
R599.00 Ex.VAT 15%In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. -
Meeting Management: The Art of Making Meetings Work
R599.00 Ex.VAT 15%In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Research Skills
R599.00 Ex.VAT 15%In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, youll learn how to find information using the librarys Dewey Decimal System, journals, and the Internet. -
Risk Management
R599.00 Ex.VAT 15%In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
The Professional Supervisor
R599.00 Ex.VAT 15%In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model, and Velsofts signature leadership assessment. -
Purchasing and Procurement Basics
R599.00 Ex.VAT 15%In this course, you will learn the basics of purchasing and procurement. Youll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. Youll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships. -
Intermediate Project Management
R599.00 Ex.VAT 15%In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Conversational Leadership
R599.00 Ex.VAT 15%In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Project Management Training: Understanding Project Management
R599.00 Ex.VAT 15%This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
Workplace Health and Safety: The Supervisor’s Role and Responsibilities
R599.00 Ex.VAT 15%At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information. -
Business Leadership: Becoming Management Material
R599.00 Ex.VAT 15%The first part of this course will teach you about Peter Senges five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered. -
Delegation: The Art Of Delegating Effectively
R599.00 Ex.VAT 15%This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
