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Developing a High Reliability Organization
R599.00 Ex.VAT 15%You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
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Workplace Success: Eight Key Skills You’ll Need
R599.00 Ex.VAT 15%Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
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Microsoft Access 365: Level 2: Using Advanced Database Management
R150.00 Ex.VAT 15%Some advanced database management skills come under scrutiny in this course. Topics in this course teach students how to: link tables to external data sources, manage a database, determine object dependency, document a database, and analyze the performance of a database. -
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Knowledge Management
R599.00 Ex.VAT 15%In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Creating Successful Staff Retreats
R599.00 Ex.VAT 15%In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Survival Skills for the New Trainer
R599.00 Ex.VAT 15%In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
Transgender Employees: Creating an Inclusive Work Community
R599.00 Ex.VAT 15%Transgender Employees: Creating an Inclusive Work Community is a one-day course to introduce the importance and elements of safe inclusive workspaces for Transgender persons – those identifying as a gender other than the one assigned at birth. This course will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for Transgender employees and increase the comfort level and productivity off all in your organization. -
Microsoft PowerPoint 365: Level 2 Bundle
R450.00 Ex.VAT 15%This version of PowerPoint incorporates some new features and connectivity options in an effort to make collaboration and production as easy as possible. This course is intended to help all users get up to speed on many of the different features found in PowerPoint and to become familiar with its more advanced selection of features. We will cover how to change the PowerPoint environment, create customized design templates, work with SmartArt, add media and customized animations, collaborate on presentations, customize slide shows, and more. -
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Microsoft Word 365: Level 1: Formatting Text And Paragraphs
R150.00 Ex.VAT 15%Character formatting, aligning text using tabs, displaying text as list items and, controlling paragraph layout are covered in this lesson. In addition to these formatting tools, students will learn how to apply borders, shading, and styles to a document. The module wraps up with how to use the Reveal formatting task pane, clearing formatting from text and how to find and replace formatting. -
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Advanced Skills for the Practical Trainer
R599.00 Ex.VAT 15%To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Project Planning: All You Need to Know
R599.00 Ex.VAT 15%Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Microsoft Word 365 Level 1 Bundle
R450.00 Ex.VAT 15%This course is intended to help all novice computer users get up to speed with Word quickly. We will cover different features of the interface, show users how to create a basic document, and introduce users to Word’s most important tools. By the end of this course, students should be comfortable with creating, saving, and sharing a new document. Students will also become familiar with using and customizing the Microsoft Word interface. -
Digital Citizenship Conducting Yourself in a Digital World
R599.00 Ex.VAT 15%Online interactions and transactions are replacing real world ones. Regrettably, digital use can become misuse and abuse, often without the responsible person realizing it. As citizens of the digital world, users should learn and accept that they have certain rights and responsibilities. Many are not educated in appropriate technology use; other people know but do not practice it. ‘Digital Citizenship’ is fundamental to a safe and satisfying digital world. This course aims to increase your knowledge and appreciation of the practices needed to ensure you are a good digital citizen.