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Marketing and Sales
R599.00 Ex.VAT 15%In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
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Microsoft Word 365: Level 2: Using Templates
R150.00 Ex.VAT 15%Microsoft Word provides hundreds of pre-designed documents called templates, which can be used to create letters, brochures, and reports. You can add your own information to these documents, and have a completed file within minutes. In this topic, we will learn all about this useful tool. -
Building a Brand on Social Media
R599.00 Ex.VAT 15%In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan. -
Microsoft SharePoint 2016 For Users
R450.00 Ex.VAT 15%At the end of this course, users will be able to navigate through SharePoint, search documents, content, libraries, and lists. They will know how to update their SharePoint profile, use SharePoint with Microsoft Office, and access SharePoint from mobile devices. -
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Bullying in the Workplace
R599.00 Ex.VAT 15%In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying. -
Anger Management: Understanding Anger
R599.00 Ex.VAT 15%This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. -
Employee Dispute Resolution: Mediation through Peer Review
R599.00 Ex.VAT 15%In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Microsoft PowerPoint Online: Working with Tables
R150.00 Ex.VAT 15%In this course you will learn how to create, edit, and format tables. -
Conflict Resolution: Dealing With Difficult People
R599.00 Ex.VAT 15%In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
Marketing for Small Businesses
R599.00 Ex.VAT 15%This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. -
Safety in the Workplace
R599.00 Ex.VAT 15%This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft Word 365: Part 1: Controlling Page Appearance
R150.00 Ex.VAT 15%In this course, you will learn about controlling page appearance. This includes applying page borders and colors, adding watermarks, adding headers and footers, and controlling layout. -
Microsoft Project 2016 Level 1 Bundle
R450.00 Ex.VAT 15%This course covers the basics of using Project 2016 and how to set up a simple project, including how to configure the project calendar, tasks, resources, and more. -
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Developing a High Reliability Organization
R599.00 Ex.VAT 15%You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
Microsoft Word Online: Inserting Objects
R150.00 Ex.VAT 15%This course teaches how to insert objects into your Microsoft Word Online documents, such as headers and footers, footnotes and endnotes and tables. -
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Business Ethics for the Office
R599.00 Ex.VAT 15%In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Skills for the Administrative Assistant
R599.00 Ex.VAT 15%In this course, youll learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. Youll also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying no, working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too. -
Excel 2016 Level 3: Analyzing and Presenting Data
R150.00 Ex.VAT 15%One way that you can add visual elements to data in a worksheet is to use Sparklines. Sparklines are essentially miniature graphs that can be inserted into just one cell in a worksheet. This system allows you to not only present worksheet data visually, but also not overwhelm or obstruct the numerical data itself. Over the course of this topic you will learn about Sparklines and how they can be inserted into your worksheets. -
Microsoft Outlook 2016 Level 1 and Level 2 Bundle
R799.00 Ex.VAT 15%Microsoft Outlook is a personal information manager. This course will cover how to use the email application, and all the extra's such as a calendar, task manager, contact manager, note taking, journal, and web browsing. -
Overcoming Objections to Nail the Sale
R599.00 Ex.VAT 15%In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Goal Setting
R599.00 Ex.VAT 15%In this course, you will create your personal vision, identify your values, and make a bucket list. From there, youll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now. -
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Word 2016 Level 1 – Formatting Text and Paragraphs
R150.00 Ex.VAT 15%Microsoft Word offers a wide variety of formatting options that you can apply to text. Whether you want to create a straightforward, simple design or a vibrant, modern look, Microsoft Word has all the tools that you need. -
Understanding and Coping with the COVID-19 Pandemic
R599.00 Ex.VAT 15%The COVID-19 pandemic is affecting people around the world, resulting in health care systems being overwhelmed, people being confined to their homes, restrictions on travel, and the closure of businesses and industries. Because of this, many people are struggling with uncertainty and fear. This course aims to combat this by helping people understand the situation, and what they can do to protect themselves and others, while looking after their mental wellness.