-
-
Active Listening
R599.00 Ex.VAT 15%In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
-
Microsoft Word 365 Level 2 Bundle
R450.00 Ex.VAT 15%This intermediate-level course is designed to help users who are familiar with Word’s basic features to take their skills to the next level. By the end of this course, users should be comfortable with using tools such as styles, macros, templates, mail merge, and building blocks to automate tasks. Students will also understand how to create complex documents using tables, charts, and various types of illustrations. -
Excel 2016 Level 2 – Organizing Worksheet Data with Tables
R150.00 Ex.VAT 15%This course covers how to create, format, and modify tables. We also cover using structured references, as well as the subtotal and database functions. -
Microsoft Excel 365: Level 1: Finalizing Workbooks
R150.00 Ex.VAT 15%In this course, you will learn about finalizing workbooks, including the use of comments, managing worksheets, and changing view options. -
Microsoft Office 365 Level 2 Bundle
R450.00 Ex.VAT 15%Microsoft’s cloud-based office software suite that incorporates online services with Office Online and other Microsoft tools. -
-
-
Microsoft OneNote Online: Working with Notes, Part One
R150.00 Ex.VAT 15%This course covers working with notes in Microsoft OneNote Online, and teaches how to use formatting tools, and how to add images, tables and other elements to a notebook. -
Microsoft PowerPoint 365: Level 1: Finishing Your Presentation
R150.00 Ex.VAT 15%In this module, we go over how to apply the finishing touches to a presentation, including animations, transitions, and designs. We also cover how to use comments, sharing features, and collaboration tools to co-author a presentation.