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Business Leadership: Becoming Management Material
R599.00 Ex.VAT 15%The first part of this course will teach you about Peter Senges five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered. -
Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
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Microsoft SharePoint 2016 For Users
R450.00 Ex.VAT 15%At the end of this course, users will be able to navigate through SharePoint, search documents, content, libraries, and lists. They will know how to update their SharePoint profile, use SharePoint with Microsoft Office, and access SharePoint from mobile devices. -
Microsoft PowerPoint 365: Level 1 Bundle
R450.00 Ex.VAT 15%PowerPoint 365 Online is a cloud-based version of Microsoft’s presentation software. It is part of Office 365, Microsoft’s cloud-based product offering. This course is intended to help all users get up to speed quickly with PowerPoint 365 Online. By the end of this course, students should be comfortable using PowerPoint 365 Online to create a presentation with a variety of features. -
Logistics and Supply Chain Management
R599.00 Ex.VAT 15%In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -