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Survival Skills for the New Trainer
R599.00 Ex.VAT 15%In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
Customer Service Training: Managing Customer Service
R599.00 Ex.VAT 15%In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Microsoft PowerPoint Online: Working with Images and Shapes
R150.00 Ex.VAT 15%This Microsoft PowerPoint Online course examines how to add shapes, text boxes, symbols, pictures and videos to a presentation and also how to modify them. -
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Digital Transformation Bundle
R1,199.00 Ex.VAT 15%Digital transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goal of improving the customer experience and the workplace. -
Cybersecurity: Fundamentals for Employees
R599.00 Ex.VAT 15%Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost three times more than the year before – which cost companies about $600 billion. Most companies have installed firewalls and other cyber defenses to stop cyberattacks, but they are not foolproof. In fact, one of the key risk factors in cyberattacks is human error. A recent Intel Security survey found that 97 per cent of people could not identify all the phishing emails in a sample of 10 emails. -
KYC and AML – Advanced
R699.00 Ex.VAT 15%On completion of the course, you will be able to identify red flags of suspicious activity, AI in the Anti-Money Laundering and what does FATF greylisting mean. -
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Introduction to HTML and CSS Coding Part 2: Writing Your Best Code
R199.00 Ex.VAT 15%In this module, we will focus on the best coding practices for both HTML and CSS. These coding practices will serve as a framework for writing HTML and CSS and should be kept in mind when programming. -