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Conference and Event Management
R599.00 Ex.VAT 15%In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. -
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Managing the Virtual Workplace
R599.00 Ex.VAT 15%This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Microsoft Visio 2016 Level 1 Bundle
R450.00 Ex.VAT 15%This course, Microsoft Office Visio 2016 Part One, covers the basics, and a bit more, of Microsoft’s latest version of its popular diagramming software. Covered here are interface features, the updated help feature, simple diagrams, organization charts, floor plans, flowcharts, and network diagrams. -
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Microsoft PowerPoint 365: Level 2 Bundle
R450.00 Ex.VAT 15%This version of PowerPoint incorporates some new features and connectivity options in an effort to make collaboration and production as easy as possible. This course is intended to help all users get up to speed on many of the different features found in PowerPoint and to become familiar with its more advanced selection of features. We will cover how to change the PowerPoint environment, create customized design templates, work with SmartArt, add media and customized animations, collaborate on presentations, customize slide shows, and more. -
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Onboarding: The Essential Rules for a Successful Onboarding Program
R599.00 Ex.VAT 15%This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. -
Critical Thinking
R599.00 Ex.VAT 15%In this course, youll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, youll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
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Microsoft Excel 2016 Level 2 Bundle
R450.00 Ex.VAT 15%This course is intended to help all users get up to speed on the different features of Excel and to become familiar with its more advanced selection of features. We will cover how to create and use advanced formulas, analyze data, organize worksheet data with tables, visualize data with charts, insert graphics, and enhance workbooks. -
Microsoft Office 365 Level 1 Bundle
R450.00 Ex.VAT 15%This course aims to teach users of Office 365 how to learn basic tasks using the included apps and services. Experienced users who have little to no experience with Office Online, Skype for Business 2016, and Microsoft Teams, will also benefit greatly from this course. -
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Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Employee Dispute Resolution: Mediation through Peer Review
R599.00 Ex.VAT 15%In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
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Excel 2016 Level 1: Printing Workbook Contents
R150.00 Ex.VAT 15%It is often the case that printouts of your workbook (or parts of your workbook) will be required for one purpose or another. This is especially true for the workplace, where hard copies of data are often requested. Needless to say, knowing how to print data from your workbook is essential. In this topic, we will explore how to use the printing functionality in Excel. -
Advanced Writing Skills
R599.00 Ex.VAT 15%In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four Cs of writing and paragraph construction. -
Microsoft Word 365: Level 1: Formatting Text And Paragraphs
R150.00 Ex.VAT 15%Character formatting, aligning text using tabs, displaying text as list items and, controlling paragraph layout are covered in this lesson. In addition to these formatting tools, students will learn how to apply borders, shading, and styles to a document. The module wraps up with how to use the Reveal formatting task pane, clearing formatting from text and how to find and replace formatting.