-
Microsoft Office 365 Level 1 Bundle
R450.00 Ex.VAT 15%This course aims to teach users of Office 365 how to learn basic tasks using the included apps and services. Experienced users who have little to no experience with Office Online, Skype for Business 2016, and Microsoft Teams, will also benefit greatly from this course. -
Story Marketing for Small Businesses
R599.00 Ex.VAT 15%Story marketing is the process of attracting and engaging customers through story – their story, rather than yours. Instead of the ‘buy our product’ messages of typical marketing campaigns, story marketing tells the customer story and motivates them to connect with your company as a solution to their problem or a way to a better life. This course will highlight the essentials of story marketing for your small business: story marketing tools, storytelling basics, and how to write and refine your own story for marketing to your target audience. -
Microsoft Word 2016 Level 3 Bundle
R450.00 Ex.VAT 15%This advanced course is designed to help power users leverage Microsoft Word to collaborate on documents and secure information. This course also covers techniques for creating complex documents, such as forms or documents that require reference pages. -
-
-
Microsoft Teams 365: Communicating in Channels
R199.00 Ex.VAT 15%In this course students will learn how to use messages to communicate within channels, how to manage messages and files, and will be introduced to the wiki – a great place to store and discuss channel-related information. -
Microsoft 365 Outlook Level 1: Working with Tasks and Notes
R150.00 Ex.VAT 15%Outlook not only provides a central place to keep your messages, calendar, and contacts organized; it also gives you the ability to schedule and manage tasks. For example, if you need to review a presentation by a specific date, you can create a task that will remind you to do just that. In this unit, you will learn all about tasks and how to create them. This module is all about managing tasks and notes. -
-
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
-
Excel 2016 Level 3: Exporting Excel Data
R150.00 Ex.VAT 15%While Microsoft Excel is a very popular application, not everyone may have access to it. If you are in a situation where you need to send Excel data to someone and you are unsure if they have access to Microsoft Excel, you can export the data into a more universal format. Over the course of this topic, you will learn how to export Excel data into different file formats, as well as how to share workbooks with other users. -
-
Microsoft 365 Outlook Level 1: Managing Your Messages
R150.00 Ex.VAT 15%As you continue to use Outlook 365 to manage emails, you may find that your inbox will quickly fill up. Without any way to differentiate important messages or identify messages that require follow-up, you can waste a lot of time. In this unit, you will learn about the various features in Outlook 365 that you can use to manage messages, using tags, flags, and other commands, as well as organizing messages using folders. -
Women and Leadership: Owning Your Strengths and Skills
R599.00 Ex.VAT 15%At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Microsoft PowerPoint 365: Level 1: Working with SmartArt
R150.00 Ex.VAT 15%In this module, students will learn about SmartArt and how versatile it is. They will become familiar with building and customizing a SmartArt diagram, creating modifying and editing. -
Managing the Virtual Workplace
R599.00 Ex.VAT 15%This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Microsoft Excel 365: Level 2: Analyzing Data with Logical and Lookup Functions
R150.00 Ex.VAT 15%In this course, students will learn how to use text functions to manage and manipulate text, as well as date functions to return date information. Additionally, they will learn about the many different financial functions that are available and how they operate. -
Fostering Innovation
R599.00 Ex.VAT 15%Innovation is what drives companies; by coming up with new and fresh ideas, companies are able to remain relevant and drive success. Learn how companies who are considered to be innovative conduct business, and how to foster innovation in your own organization. -
-
-
Hiring for Success: Behavioral Interviewing Techniques
R599.00 Ex.VAT 15%Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This workshop will give you the skills and tools to hire successful candidates. -
-
Using Activities to Make Training Fun
R599.00 Ex.VAT 15%In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
Leadership Skills for Supervisors: Communication, Coaching, and Conflict
R599.00 Ex.VAT 15%In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsofts signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II model and servant leadership.