-
-
Kickstarting Your Business with Crowdsourcing
R599.00 Ex.VAT 15%This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business growth. -
Managing Pressure and Maintaining Balance
R599.00 Ex.VAT 15%This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
-
Microsoft PowerPoint 365: Level 1: Finishing Your Presentation
R150.00 Ex.VAT 15%In this module, we go over how to apply the finishing touches to a presentation, including animations, transitions, and designs. We also cover how to use comments, sharing features, and collaboration tools to co-author a presentation. -
Cybersecurity: Fundamentals for Employees
R599.00 Ex.VAT 15%Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost three times more than the year before – which cost companies about $600 billion. Most companies have installed firewalls and other cyber defenses to stop cyberattacks, but they are not foolproof. In fact, one of the key risk factors in cyberattacks is human error. A recent Intel Security survey found that 97 per cent of people could not identify all the phishing emails in a sample of 10 emails. -
Conversational Leadership
R599.00 Ex.VAT 15%In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Social Selling for Small Businesses
R599.00 Ex.VAT 15%In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
-
Microsoft PowerPoint 365: Level 1: Working with Tables
R150.00 Ex.VAT 15%Students will then learn how to add tables to a presentation as well as learn how to create, edit, modify, and format them. -
Microsoft Access 365: Level 1: Query a Database
R150.00 Ex.VAT 15%This course examines how to query a database: joining data from different tables into a query, sorting and filtering data in a query, and performing calculations in a query. -
Inventory Management: The Nuts and Bolts
R599.00 Ex.VAT 15%In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Microsoft Access 365: Level 1: Generate Reports
R150.00 Ex.VAT 15%In this course, students will learn about reports and how they are used to display data in a more readable fashion. They will become comfortable creating basic reports, as well as adding controls to them. Also, changing the theme that a report uses, and preparing a report to be printed are covered. -
-
Diversity Training: Celebrating Diversity in the Workplace
R599.00 Ex.VAT 15%In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
-
Microsoft Word 365: Level 2: Creating Custom Graphic Elements
R150.00 Ex.VAT 15%Several other types of graphics are discussed in this module, including text boxes, shapes, WordArt, and SmartArt. -
From Boss to Leader
R599.00 Ex.VAT 15%After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence. -
Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
-
Microsoft Teams 365: Customizing Channels
R199.00 Ex.VAT 15%In this course, customizing channels and adding functionality using tabs and connectors to a channel are covered. -