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Microsoft Word 365: Level 1: Proofing a Document
R150.00 Ex.VAT 15%This course entails proofing documents: students will learn about some of the tools on the Review tab, including spell check, the thesaurus, the translator, and word count. The Researcher, Smart Lookup, the Research Options dialog box and, how to use the Accessibility Checker are also looked at. -
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Microsoft 365 Outlook Level 1: Customizing the Outlook Environment
R150.00 Ex.VAT 15%This course covers how to customize the Outlook interface, as well as creating and managing Quick Steps. -
Cybersecurity: Fundamentals for Employees
R599.00 Ex.VAT 15%Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost three times more than the year before – which cost companies about $600 billion. Most companies have installed firewalls and other cyber defenses to stop cyberattacks, but they are not foolproof. In fact, one of the key risk factors in cyberattacks is human error. A recent Intel Security survey found that 97 per cent of people could not identify all the phishing emails in a sample of 10 emails. -
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Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Code of Conduct: Setting the Tone for Your Workplace
R599.00 Ex.VAT 15%Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Project Management Training: Understanding Project Management
R599.00 Ex.VAT 15%This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. -
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Excel 2016 Level 2 – Analyzing Data with PivotTables, Slicers, and PivotCharts
R150.00 Ex.VAT 15%One of the most powerful tools that you have your disposal when analyzing data in Excel is the PivotTable. While extremely useful, these interactive objects are somewhat cumbersome to execute properly and are often misused. For this reason it is important to understand how they work and gain some fundamental understanding of their purpose before creating PivotTables of your own data. -
Microsoft PowerPoint 365: Level 2: Integrating Versions of PowerPoint
R150.00 Ex.VAT 15%In this course, learn how to use OneDrive and various versions of PowerPoint to improve flexibility and workflow while designing a presentation in PowerPoint. -
Microsoft Access 2016 Level 1 and Level 2 Bundle
R799.00 Ex.VAT 15%Learn how to create, maintain and manage a database management system through Microsoft Access 2016. These courses will start you from the beginning of database management, up until the advanced creations of forms, and pages.