-
-
-
Tough Topics: Talking to Employees about Personal Hygiene
R599.00 Ex.VAT 15%This course has two major themes. First, well give you a customizable framework for having tough conversations. Then, well look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. -
Marketing and Sales
R599.00 Ex.VAT 15%In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
-
Becoming a Progressive Employer: Setting Trends Instead of Following Them
R599.00 Ex.VAT 15%In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization. -
Microsoft PowerPoint Online: Working with SmartArt
R150.00 Ex.VAT 15%In this course you will learn how to create, modify, and format SmartArt. -
-
Workplace Success: Eight Key Skills You’ll Need
R599.00 Ex.VAT 15%Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
-
Conflict Resolution: Dealing With Difficult People
R599.00 Ex.VAT 15%In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
-
Developing a High Reliability Organization
R599.00 Ex.VAT 15%You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
Survival Skills for the New Trainer
R599.00 Ex.VAT 15%In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
CRM: An Introduction to Customer Relationship Management
R599.00 Ex.VAT 15%This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -