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Emotional Intelligence
R599.00 Ex.VAT 15%This course will introduce you to the history of emotional intelligence and what its all about. You will explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You will also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Anger Management: Understanding Anger
R599.00 Ex.VAT 15%This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. -
Microsoft OneNote Online: Working with Notes, Part Two
R150.00 Ex.VAT 15%This Microsoft OneNote Online course continues working with notes, which was introduced in the last course. Here, you will learn how to use tags and symbols; how to add handwritten text to a note; and how to use OneNote’s highlighting tools. -
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Microsoft Word 365: Level 1: Formatting Text And Paragraphs
R150.00 Ex.VAT 15%Character formatting, aligning text using tabs, displaying text as list items and, controlling paragraph layout are covered in this lesson. In addition to these formatting tools, students will learn how to apply borders, shading, and styles to a document. The module wraps up with how to use the Reveal formatting task pane, clearing formatting from text and how to find and replace formatting. -
Business Process Management
R599.00 Ex.VAT 15%To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Building Relationships for Success in Sales
R599.00 Ex.VAT 15%This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Conversational Leadership
R599.00 Ex.VAT 15%In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Microsoft Excel 2016 Level 1, 2, 3 Bundle
R799.00 Ex.VAT 15%Learn the skills needed to advance in your career. From exploring the foundation of Excel to the advanced collaboration of functions, this course will get you up to speed with Excel 2016 as a whole. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
R599.00 Ex.VAT 15%You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
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Excel 2016 Level 3: Working with Multiple Workbooks
R150.00 Ex.VAT 15%Often times, users of Excel will be juggling multiple workbooks at once and this course takes a look at that skill. This course will teach students how to: consolidate data, link cells in different workbooks, and merge workbooks. -
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Microsoft Excel Online: Getting Started
R150.00 Ex.VAT 15%In this course, learn how to get started with Microsoft Excel Online - Logging in, launching the application, and creating a new workbook, along with becoming familiar with terminology, how to navigate, how to manage workbooks and how to get help.