-
Crisis Management
R599.00 Ex.VAT 15%To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Business Ethics for the Office
R599.00 Ex.VAT 15%In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. -
Microsoft Word 365: Level 2: Using Mail Merge
R150.00 Ex.VAT 15%This course begins by discussing simple mail merges, moves on to creating envelopes and labels, and finishes by learning how to create a data source from scratch. -
-
Introduction to Microsoft Power BI Bundle
R999.00 Ex.VAT 15%This powerful collection of software, apps, and services will help you analyze your organization’s data and uncover insights and trends. This course will show you how to link and model data in Power BI and create visual reports that reveal data insights. Although the Power BI desktop client will be the primary focus, an introduction to the Power BI web app will also be provided. -
Developing a Lunch and Learn Program
R599.00 Ex.VAT 15%This course will help you to discover what a Lunch and Learn Program truly is, the types of topics, how to create and run a program, and then how to evaluate one. -
Word 2016 Level 1 – Editing a Document
R150.00 Ex.VAT 15%As you begin to work with longer documents, you will need tools to find and work with text. In this topic, we will introduce you to Microsoft Word’s basic navigation and editing tools. -
Performance Management: Managing Employee Performance
R599.00 Ex.VAT 15%In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. -
-
KYC and AML – Basic
R699.00 Ex.VAT 15%The course is designed to raise awareness by explaining what is “Know Your Customer” and why it matters. On completion of the course, you will be able to understand and explain the impact of money laundering and terrorist financing on our society, explain the basics of KYC and Anti-Money Laundering (AML) and how government is stepping up its efforts to combat money laundering. -
Coaching and Mentoring
R599.00 Ex.VAT 15%In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles). -
-
Employee Recognition: Appreciating Your Workforce
R599.00 Ex.VAT 15%Here you are going to learn just what an employee recognition program is all about. Youre going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
-
Overcoming Objections to Nail the Sale
R599.00 Ex.VAT 15%In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.