-
Mobbing in the Workplace
R599.00 Ex.VAT 15%More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” In this course, you will learn what it looks like, how good people sometimes get caught up in it, and how to ensure your workplace is not a breeding ground for mobbing. -
Team Building: Developing High Performance Teams
R599.00 Ex.VAT 15%After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Basic Business Management: Boot Camp for Business Owners
R599.00 Ex.VAT 15%This course will give you all the skills that you need as a new business owner. Youll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. Youll also learn the basics of leadership and tips for taking your business to the next level. -
-
Creating a Workplace Wellness Program
R599.00 Ex.VAT 15%To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Microsoft 365 Outlook Level 1: Reading and Responding to Messages
R150.00 Ex.VAT 15%Outlook 365 includes several different ways to read messages that you receive. While the default settings may work for most people, being familiar with all the available reading methods can come in handy. In this unit, you will learn how to customize reading options, work with attachments, and manage message responses. -
-
Creating a Top-Notch Talent Management Program
R599.00 Ex.VAT 15%In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
Communication Strategies
R599.00 Ex.VAT 15%This course will teach you all about the various aspects of communication. Youll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
-
-
Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.