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Budgets and Managing Money
R599.00 Ex.VAT 15%To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Overcoming Objections to Nail the Sale
R599.00 Ex.VAT 15%In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Microsoft Access 365: Level 1: Importing and Exporting Data
R150.00 Ex.VAT 15%There are many ways that you can share Access data with other applications and export into a variety of different formats are covered. Exporting data as Excel files and text files, creating a basic mail merge, as well as importing data into Access are also covered. -
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Growth Hacking
R599.00 Ex.VAT 15%Growth hacking is to the new economy what marketing was to the last millennium. The goal is to share a message and make a sale. The difference is in how those customer connections are discovered, created, and nurtured. This course will highlight the essentials of growth hacking — from learning the new growth hacking mindset and discovering the need your product or service can fill, through planning, delivery and optimization — that will position your company to grow and thrive today and in the future. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Creative Thinking and Innovation
R599.00 Ex.VAT 15%In this course, you will identify ways to develop your creative side and build a creative environment. Youll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
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Excel 2016 Level 1: Managing Large Workbooks
R150.00 Ex.VAT 15%Large workbooks have unique challenges; in particular, navigation can be an especially difficult task. To help with this problem, you can format worksheet tabs to give them individual names and appearances. In this topic, we will learn all of the ways that you can format worksheet tabs. We will also learn how to manage worksheets and view worksheets and workbooks in different ways. -
Microsoft 365 Outlook Level 1: Managing Your Calendar
R150.00 Ex.VAT 15%The Calendar workspace provides you with a complete calendar as well as scheduling tools to help you schedule and view upcoming appointments and events. In this unit, you will learn about the calendar in Outlook and the various ways that you can view and print it, as well as how to view and print the calendar, as well as how to manage appointments and meetings. -
Becoming a Better Learner
R599.00 Ex.VAT 15%There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know. -
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Fostering Innovation
R599.00 Ex.VAT 15%Innovation is what drives companies; by coming up with new and fresh ideas, companies are able to remain relevant and drive success. Learn how companies who are considered to be innovative conduct business, and how to foster innovation in your own organization. -
Microsoft Excel 365: Level 1: Working with Data
R150.00 Ex.VAT 15%This course introduces you to many different aspects of working with data, beginning with a look at formulas and functions. You will then look at working with data as a whole and managing rows and columns. Finally, you will learn how to customize data display with sort and filter. -
Being a Team Player
R599.00 Ex.VAT 15%Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. -
Microsoft OneNote 2016 Bundle
R450.00 Ex.VAT 15%This course covers different features of the interface, it shows users how to print, covers some simple scenarios, and examines the basics of formatting.