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Delivering Dynamic Virtual Presentations
R599.00 Ex.VAT 15%Most of us have experienced the reality of virtual meetings and presentations during our forced stays at home during the global COVID-19 pandemic. Whether it is virtual team meetings, client engagements, or even conferences, the situation we find ourselves in is likely to continue well into the future and become an increasing component even in the ‘new normal’ in at least a hybrid form. If you are not familiar with Zoom, MS Teams, GoToMeeting, and Google Meet or are not sure if you can do well as an on-line presenter, you could be facing a challenge. -
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Microsoft 365 Outlook Level 1: Managing Your Contacts
R150.00 Ex.VAT 15%As the core functionality of Outlook 365 revolves around communication and interaction with other people, saving and managing contact information is very important. In this unit, you will learn all about contacts in Outlook 365, including how to manage them and how to import them from other sources. -
Word 2016 Level 1 – Getting Started with Word
R150.00 Ex.VAT 15%Microsoft Word is a powerful, easy-to-use word processor. It can be used to create reports, letters, memos, and all sorts of different documents. If you have used earlier versions of Microsoft Word, or programs like Corel WordPerfect or Lotus Notes, then you may already be familiar with some features of word processors. -
Negotiating for Results
R599.00 Ex.VAT 15%In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Facilitation Skills
R599.00 Ex.VAT 15%In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
KYC and AML – Advanced
R699.00 Ex.VAT 15%On completion of the course, you will be able to identify red flags of suspicious activity, AI in the Anti-Money Laundering and what does FATF greylisting mean. -
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Honing and Delivering Your Message
R599.00 Ex.VAT 15%Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
Employee Dispute Resolution: Mediation through Peer Review
R599.00 Ex.VAT 15%In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Microsoft Word 365: Level 2: Controlling Text Flow
R150.00 Ex.VAT 15%The four main techniques for controlling text flow are discussed in this module: setting paragraph options, using section breaks, formatting text as columns, and linking text boxes. -
The Practical Trainer
R499.00 Ex.VAT 15%In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbs experiential learning cycle, and learning styles. Youll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Writing a Business Plan
R599.00 Ex.VAT 15%In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. -
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Microsoft Excel 365: Level 2: Organizing Worksheet Data with Tables
R150.00 Ex.VAT 15%This course covers how to create, format, and modify tables. We also cover using structured references, as well as the subtotal and database functions.