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Accounting Skills for New Supervisors
R599.00 Ex.VAT 15%In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting. -
Customer Service Training: Managing Customer Service
R599.00 Ex.VAT 15%In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Conversational Leadership
R599.00 Ex.VAT 15%In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
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KYC and AML – Basic
R699.00 Ex.VAT 15%The course is designed to raise awareness by explaining what is “Know Your Customer” and why it matters. On completion of the course, you will be able to understand and explain the impact of money laundering and terrorist financing on our society, explain the basics of KYC and Anti-Money Laundering (AML) and how government is stepping up its efforts to combat money laundering. -
Microsoft PowerPoint 2016 Level 1 Bundle
R450.00 Ex.VAT 15%This course is intended to help all novice computer users get up to speed with PowerPoint quickly. We will cover different features of the interface; show users how to create, save, and present a basic presentation; cover the basics of formatting; and discuss how to add multimedia to a presentation. -
Bullying in the Workplace
R599.00 Ex.VAT 15%In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying. -
Strategic Planning
R599.00 Ex.VAT 15%A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful. -
Active Listening
R599.00 Ex.VAT 15%In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.