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Digital Citizenship Conducting Yourself in a Digital World
R599.00 Ex.VAT 15%Online interactions and transactions are replacing real world ones. Regrettably, digital use can become misuse and abuse, often without the responsible person realizing it. As citizens of the digital world, users should learn and accept that they have certain rights and responsibilities. Many are not educated in appropriate technology use; other people know but do not practice it. ‘Digital Citizenship’ is fundamental to a safe and satisfying digital world. This course aims to increase your knowledge and appreciation of the practices needed to ensure you are a good digital citizen. -
Microsoft Word 365 Level 1 Bundle
R450.00 Ex.VAT 15%This course is intended to help all novice computer users get up to speed with Word quickly. We will cover different features of the interface, show users how to create a basic document, and introduce users to Word’s most important tools. By the end of this course, students should be comfortable with creating, saving, and sharing a new document. Students will also become familiar with using and customizing the Microsoft Word interface. -
Using Activities to Make Training Fun
R599.00 Ex.VAT 15%In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
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GDPR Readiness: Creating a Data Privacy Plan
R599.00 Ex.VAT 15%After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Advanced Skills for the Practical Trainer
R599.00 Ex.VAT 15%To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Microsoft 365 Outlook Level 1: Managing Your Calendar
R150.00 Ex.VAT 15%The Calendar workspace provides you with a complete calendar as well as scheduling tools to help you schedule and view upcoming appointments and events. In this unit, you will learn about the calendar in Outlook and the various ways that you can view and print it, as well as how to view and print the calendar, as well as how to manage appointments and meetings. -
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Telemarketing: Using the Telephone as a Sales Tool
R599.00 Ex.VAT 15%In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You will also learn how telemarketing can add to your sales strategy. -
Microsoft PowerPoint 365: Level 2: Integrating Versions of PowerPoint
R150.00 Ex.VAT 15%In this course, learn how to use OneDrive and various versions of PowerPoint to improve flexibility and workflow while designing a presentation in PowerPoint.