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CRM: An Introduction to Customer Relationship Management
R599.00 Ex.VAT 15%This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Word 2016 Level 1 – Getting Started with Word
R150.00 Ex.VAT 15%Microsoft Word is a powerful, easy-to-use word processor. It can be used to create reports, letters, memos, and all sorts of different documents. If you have used earlier versions of Microsoft Word, or programs like Corel WordPerfect or Lotus Notes, then you may already be familiar with some features of word processors. -
Word 2016 Level 1 – Managing Lists
R150.00 Ex.VAT 15%In this course students will learn how too sort texts and fields, renumbering options for ordered lists, manage and customize lists. -
Global Business Strategies
R599.00 Ex.VAT 15%This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
R599.00 Ex.VAT 15%In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Logistics and Supply Chain Management
R599.00 Ex.VAT 15%In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain. -
Microsoft Word Online: Formatting Text and Paragraphs
R150.00 Ex.VAT 15%This course features lessons in character formatting, creating lists, controlling paragraph layout and applying styles to text. -
Business Ethics for the Office
R599.00 Ex.VAT 15%In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.