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ITIL® 4 Foundation Course and Exam Voucher

R9,000.00 Ex.VAT 15%

814450 ,

ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.

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This course is designed to offer delegates detailed knowledge and information about ITIL® 4 at a Foundation (understanding) level.
The course has been directly aligned to the ITIL® 4 Foundation syllabus as published by Axellos™ in preparation for delegates who chooses to prepare themselves for the ITIL® 4 Foundation Exam and delivers the following context:

  • Provide readers with an understanding of the ITIL® Service Management framework and its evolution to adopt modern technologies and especially modern ways of working.
  • Explain the concepts of the Service Management framework in support of candidates studying towards the ITIL 4 exam.
  • Act as a reference guide that practitioners can use in their work, further studies and professional development.

This course is in direct alignment with the Axelos ITIL® Foundation Manual as published by TSA (The Stationary Office) and was used as the main source for the production of this manual.

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