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Conflict Resolution: Dealing With Difficult People
R599.00 Ex.VAT 15%In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
Microsoft Word 365: Level 1: Proofing a Document
R150.00 Ex.VAT 15%This course entails proofing documents: students will learn about some of the tools on the Review tab, including spell check, the thesaurus, the translator, and word count. The Researcher, Smart Lookup, the Research Options dialog box and, how to use the Accessibility Checker are also looked at. -
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Conquering Your Fear of Speaking in Public
R599.00 Ex.VAT 15%To begin this course, youll review some of the basics of communication. Then, youll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, youll learn how to handle specific scenarios, like meetings and sticky social situations. -
Microsoft OneNote Online: Working with Notes, Part One
R150.00 Ex.VAT 15%This course covers working with notes in Microsoft OneNote Online, and teaches how to use formatting tools, and how to add images, tables and other elements to a notebook. -
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Microsoft Access 365: Level 1: Query a Database
R150.00 Ex.VAT 15%This course examines how to query a database: joining data from different tables into a query, sorting and filtering data in a query, and performing calculations in a query. -
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Managing Difficult Conversations
R599.00 Ex.VAT 15%This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively. -
Microsoft Word 365: Level 2: Using Macros
R150.00 Ex.VAT 15%If you frequently use the same series of commands over and over, you might want to consider creating a macro to save time and reduce errors. In their simplest form, macros may be thought of as several commands grouped together. This lets you perform an entire series of actions just by performing a single command. Learn how to automate tasks using macros. -
Microsoft Outlook 2016 Level 2 Bundle
R450.00 Ex.VAT 15%It will help users get up to speed on the various Outlook 2016 features and become familiar with its more advanced options. This course shows how to configure advanced message options, use advanced message management options, manage activities using tasks, edit electronic business cards, share your workspaces with others, manage Outlook data files, among other topics. -
Microsoft Office 365 2019 Feature Updates
R599.00 Ex.VAT 15%This course is intended to help users of Office 365 understand feature updates made in 2019. It focuses on five Office 365 offerings — Word (word processing), Excel (spreadsheets), PowerPoint (presentations), Outlook (email and calendars), and Access (databases). By the end of this course, users should be comfortable using the new features of Word, Excel, PowerPoint, Outlook, and Access that were released in 2019 for the desktop version of Microsoft Office 365.