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Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Excel 2016 Level 1: Managing Large Workbooks
R150.00 Ex.VAT 15%Large workbooks have unique challenges; in particular, navigation can be an especially difficult task. To help with this problem, you can format worksheet tabs to give them individual names and appearances. In this topic, we will learn all of the ways that you can format worksheet tabs. We will also learn how to manage worksheets and view worksheets and workbooks in different ways. -
Excel 2016 Level 1: Formatting a Worksheet
R150.00 Ex.VAT 15%Excel contains many of the text formatting tools that you might be familiar with from other Microsoft Office applications, like Word or PowerPoint. In this topic, we will learn about a variety of different font options, as well as how to use the Format Painter, the mini toolbar, and more. -
Microsoft Excel 2016 Level 1 Bundle
R450.00 Ex.VAT 15%Excel is Microsoft’s powerful and easy-to-use spreadsheet program. This new version of Excel incorporates some new features and integration of features that were previously only available as separate add-ins. This course is intended to help all novice computer users get up to speed with Excel quickly. We will cover different features of the interface, show users how to print, cover some simple scenarios, and cover the basics of formatting. -
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Microsoft Excel 365: Level 1: Finalizing Workbooks
R150.00 Ex.VAT 15%In this course, you will learn about finalizing workbooks, including the use of comments, managing worksheets, and changing view options. -
Introduction to E-Mail Marketing
R599.00 Ex.VAT 15%In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results. -
Google G Suite Bundle
R799.00 Ex.VAT 15%G Suite is Google’s cloud based, online-only office productivity suite. Among the apps included are Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar. No previous experience with Google G Suite or any of its component apps is required. This course is designed to help all new G Suite users to build their competency quickly. You will discover how to log into a G Suite account, navigate its interface, and use its component apps to complete common productivity tasks.