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Microsoft PowerPoint 365: Level 2: Integrating Versions of PowerPoint
R150.00 Ex.VAT 15%In this course, learn how to use OneDrive and various versions of PowerPoint to improve flexibility and workflow while designing a presentation in PowerPoint. -
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Customer Service Training: Critical Elements of Customer Service
R599.00 Ex.VAT 15%This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Facilitation Skills
R599.00 Ex.VAT 15%In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Creating a Google AdWords Campaign
R599.00 Ex.VAT 15%In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. -
Lean Process Improvement
R599.00 Ex.VAT 15%This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Microsoft OneNote Online: Working with Notes, Part One
R150.00 Ex.VAT 15%This course covers working with notes in Microsoft OneNote Online, and teaches how to use formatting tools, and how to add images, tables and other elements to a notebook. -
Excel 2016 Level 1: Printing Workbook Contents
R150.00 Ex.VAT 15%It is often the case that printouts of your workbook (or parts of your workbook) will be required for one purpose or another. This is especially true for the workplace, where hard copies of data are often requested. Needless to say, knowing how to print data from your workbook is essential. In this topic, we will explore how to use the printing functionality in Excel. -
Microsoft Excel 365: Level 1: Using Pivot-Tables
R150.00 Ex.VAT 15%This course teaches about PivotTables — inserting, modifying, and using PivotTables, along with sorting and filtering PivotTable data. -
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Introduction to HTML and CSS Coding Part 1 M4: Styling Text with CSS
R199.00 Ex.VAT 15%In this course, learn about styling text with CSS. Changing the font family and size of a section of text, using additional properties such as font style, font weight, line height, and text align are topics covered. As well, learn how to use the CSS font style shorthand. -
Public Relations Boot Camp
R150.00 Ex.VAT 15%In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. -
Microsoft Access 365: Level 2: Using Data Validation
R150.00 Ex.VAT 15%In this course, the focus switches to data validation. Covered here is field validation along with form and record validation.