-
Call Center Training: Sales and Customer Service Training for Call Center Agents
R599.00 Ex.VAT 15%In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Fostering Innovation
R599.00 Ex.VAT 15%Innovation is what drives companies; by coming up with new and fresh ideas, companies are able to remain relevant and drive success. Learn how companies who are considered to be innovative conduct business, and how to foster innovation in your own organization. -
-
Introduction to HTML and CSS Coding Part 1 Bundle
R899.00 Ex.VAT 15%The basis of many webpages is the HTML and CSS computer programming languages, which are used to build and style the content of a webpage. Learning how to use these languages is an important step to creating your own well-designed webpages. This course is intended as an introduction to HTML and CSS computer programming languages. We will first cover the basics of these languages, then continue to explore various ways to use these languages to create an effective and well-designed webpage. -
-
Project Management Bundle
R599.00 Ex.VAT 15%This course bundle consists of Project Management Fundamentals, Intermediate and Advanced. -
Microsoft Word Online: Getting Started
R150.00 Ex.VAT 15%Learning how to launch the Microsoft Word Online program, manage documents, work with text, change view options and get help are covered in this course. -
Microsoft Word 2016 Level 2 Bundle
R450.00 Ex.VAT 15%Take your skills to the next level with this Microsoft Word 2016 course. The topics covered include using tools like styles, macros, templates, mail merge, and building blocks to automate tasks. Students will also learn how to create complex documents using tables, charts, and various types of illustrations. -
Mobbing in the Workplace
R599.00 Ex.VAT 15%More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” In this course, you will learn what it looks like, how good people sometimes get caught up in it, and how to ensure your workplace is not a breeding ground for mobbing. -
-
-
Microsoft Word 365: Level 2: Using Mail Merge
R150.00 Ex.VAT 15%This course begins by discussing simple mail merges, moves on to creating envelopes and labels, and finishes by learning how to create a data source from scratch. -
-
Building a Brand on Social Media
R599.00 Ex.VAT 15%In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan.