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Project Management Fundamentals
R599.00 Ex.VAT 15%In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Microsoft Access 365: Level 2: Using Data Validation
R150.00 Ex.VAT 15%In this course, the focus switches to data validation. Covered here is field validation along with form and record validation. -
Microsoft Access 2016 Level 1 and Level 2 Bundle
R799.00 Ex.VAT 15%Learn how to create, maintain and manage a database management system through Microsoft Access 2016. These courses will start you from the beginning of database management, up until the advanced creations of forms, and pages. -
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Survival Skills for the New Trainer
R599.00 Ex.VAT 15%In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
Customer Service Training: Managing Customer Service
R599.00 Ex.VAT 15%In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Making Training Stick
R599.00 Ex.VAT 15%In this course, youll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.
